TERMS
This website is operated by I HEART ME. Throughout this site, the terms “we,” “us,” and “our” refer to I HEART ME. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
By accessing or using the Services, you agree to these Terms. If you do not understand or agree, please do not use the Services. For purposes of these Terms, “you” and “your” means you as the user of the Services.
Please also review our Privacy Policy, which describes how we collect, use, and protect your personal information.
Section 1 – Online Store Terms
You must be at least the age of majority in your state or country of residence and legally able to enter into a binding agreement. You may not use our products, Services, or website for any illegal or unauthorized purpose. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. We reserve the right to terminate, suspend, or restrict access to our website, products, or Services at our sole discretion in cases of violations of these Terms or harmful conduct.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your use of the website and Services is at your sole risk. The website, including all content, tools, and Services, is provided “as is” and “as available,” without warranties of any kind.
You agree not to interfere with or disrupt the website, servers, or networks, transmit viruses or harmful code, circumvent security measures, or engage in activity that could harm the site, our business, or other users. Payments are processed through third-party providers such as Shopify Payments, credit cards, or PayPal. I HEART ME is not responsible for errors, delays, or issues caused by these services.
We are not responsible for the accuracy, reliability, or legality of user-submitted content, including reviews, photos, or comments, and you use such content at your own risk. Furthermore, we are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, strikes, governmental actions, or disruptions in shipping carriers or technology.
Section 3 – Accuracy, Completeness, and Timeliness of Information
All product images, colors, and descriptions are provided for illustrative purposes only and may differ slightly from the actual product. Pricing, availability, and promotions are subject to change without notice. We are not responsible for errors, omissions, or inaccuracies, including those provided by third parties. We reserve the right to correct errors and update content at any time without prior notice.
Section 4 – Modifications to the Service and Prices
We may modify or discontinue, temporarily or permanently, the website, Services, products, or any part thereof without notice. All prices, promotions, and product availability are subject to change. We may correct pricing errors or cancel orders at our discretion.
Section 5 – Shipping and Delivery
Free standard shipping is available for all U.S. orders. Orders are prepared and dispatched Monday through Friday. Processing time is typically one to three business days. All orders include tracking information once shipped. Delivery times are estimated from the date your order ships and may vary based on your location.
Once a package is marked as delivered by the carrier, we cannot be held responsible for lost, stolen, or tampered packages. We recommend ensuring someone is available to receive your order or that it is delivered to a secure location. If your order arrives damaged, defective, or incorrect, please contact us immediately so we can resolve the issue promptly.
Section 6 – Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate information for purchases, billing, and shipping. By placing an order, you authorize us to charge your payment method for the total order amount, including taxes and shipping. Orders may be refused or canceled if account information is incomplete, inaccurate, or fraudulent.
Section 7 – Returns and Refunds
Eligible items may be returned within seven days of delivery for a refund if unworn, unused, and in their original packaging. Return shipping costs are the responsibility of the customer, except in cases where the item arrived damaged, defective, or incorrect.
To initiate a return, you must contact us before sending any items back. Returns sent without prior approval may not be accepted. We will notify you once we receive and inspect your return and will inform you whether your refund has been approved. If approved, refunds will be issued to your original payment method within ten business days. Please note it may take additional time for your bank or credit card company to process the refund.
If more than fourteen business days have passed since your refund was approved and you have not received it, please contact us so we can assist you. If you wish to receive a different size, you may return your original item for a refund and place a new order.
Section 8 – Product Warranty Disclaimer
Except as stated, all products are provided “as is” and “as available.” I HEART ME makes no express or implied warranties, including merchantability or fitness for a particular purpose. We are not liable for injuries or damages caused by misuse of products.
Section 9 – Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and software, is the property of I HEART ME or its licensors. You may not reproduce, distribute, modify, or use any content for commercial purposes without prior written permission.
Section 10 – Limitation of Liability
I HEART ME is not liable for any damages, including direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or Services, errors or inaccuracies in the website, unauthorized access or use, or issues related to purchased products.
Section 11 – Indemnification
You agree to defend, indemnify, and hold harmless I HEART ME and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms, your use of the website or products, or any user-submitted content.
Section 12 – Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Section 13 – Entire Agreement
These Terms constitute the entire agreement between you and I HEART ME regarding the website and Services and supersede all prior agreements.
Section 14 – Third-Party Links
We may provide links to third-party websites for your convenience. We do not control, endorse, or take responsibility for third-party content, privacy policies, or practices.
Section 15 – User Comments, Feedback, and Submissions
By submitting content to the website, you grant I HEART ME a non-exclusive, royalty-free, perpetual, and fully sublicensable license to use such content. You warrant that your submissions do not violate any law or third-party rights.
Section 16 – Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising in connection with these Terms shall be brought exclusively in the state or federal courts located in Orange County, California, and you hereby consent to the personal jurisdiction and venue of such courts.
Section 17 – Changes to Terms
We may update these Terms at any time without notice. Your continued use of the website constitutes acceptance of any changes.
Section 18 – Contact Information
For questions regarding these terms of service, please contact us at:
info@iheartme.me